Senior Manager (Veeva Vault RIMS Expert)

Mumbai or Vadodara, India (hybrid role: 3 days office, 2 days home per week)

About the Company

Pharmanovia is a dynamic, fast-growing international pharmaceutical company with a portfolio of over 20 brands across more than 160 markets. Our mission is to improve patient health globally through the revitalisation of niche, tried-and-trusted medicines. Our core behaviours are:

• We act decisively, but we never compromise on quality.
• We keep our promises and do as we say.
• We value our heritage and foster an entrepreneurial spirit.
• We reinvest in our future – in our products, our brands and our people.
• We give back to our communities.

Since its inception in 2013, Pharmanovia has grown consistently year on year, focusing on delivering high-quality branded prescription medicines to patients, prescribers, and healthcare providers worldwide. Our growth has enabled the company to reinvest in its products, brands, people, and to give back to its communities. A people business with a strong, supportive culture that encourages innovation and entrepreneurial spirit, our team comprises over 300 employees from 29 nationalities and operates from offices in the UK, Denmark, the Netherlands, Switzerland, Italy, Spain, Germany, the U.A.E., India, Australia, and Singapore. We are an agile, committed, and innovative global speciality pharma business and a preferred partner for innovator pharma companies, instigating a paradigm shift in the life cycle management of iconic medicines. We seek to engage extensively with clinical communities to communicate product improvements and to prioritise environmental, social, and governance considerations across the business and workforce. Pharmanovia’s therapeutic areas include Cardiovascular, Oncology, Endocrinology and Neurology.

About the Role

We are seeking an experienced Senior Manager (Veeva Vault RIMS Expert) to take ownership of Pharmanovia’s regulatory technology platform. This role is responsible for the administration, configuration, optimisation and continuous improvement of the Veeva Vault RIMS ecosystem, ensuring it supports regulatory operations, data integrity and compliance across global markets. You will act as the subject-matter expert for Veeva Vault, working cross-functionally with Regulatory, Quality, and IT teams to drive platform performance, user adoption, and data quality.

Key Responsibilities

Platform Ownership & Release Management

• Lead end-to-end Veeva Vault release management (planning, impact assessment, validation, testing, deployment)
• Coordinate with Veeva and internal teams for seamless releases
• Deliver training and demos for new functionality

Data Governance & RIMS Data Management

• Own regulatory data in Vault RIMS, ensuring accuracy, completeness and compliance
• Manage foundational data (product, variants, packaging)
• Monitor data quality using KPIs and implement CAPAs
• Lead data migration, cleansing, taxonomy and metadata management

Configuration & Change Management

• Configure workflows, lifecycle states, security models, document types and controlled vocabularies
• Manage change requests end-to-end, ensuring best practices and compliance
• Support ongoing system enhancements and internal releases

Incident & Service Management

• Lead incident management and issue resolution as the primary escalation point
• Coordinate with Veeva support for platform issues
• Drive process improvements to reduce incident volume

Reporting & Insights

• Develop and maintain reports and dashboards
• Identify data anomalies and ensure reporting accuracy

User Support & Adoption

• Provide global user support and training (structured and ad hoc)
• Create and maintain documentation, work instructions and guidance

Access & Governance

• Manage user access, roles and permissions aligned with governance standards
• Ensure compliance with data security and regulatory requirements

Continuous Improvement

• Identify and deliver improvements to enhance system usability and efficiency
• Provide quarterly recommendations with measurable impact

Qualifications

Essential Experience

• 10+ years’ experience with Veeva Vault RIMS or similar systems
• Veeva Vault configuration and administration
• Regulatory data management and lifecycle processes
• Document management systems in life sciences
• Experience in GxP-regulated environments (GMP/GDP/GVP)
• Experience working with SaaS/cloud-based platforms

Preferred

• Experience in regulatory operations, submissions or publishing systems
• Knowledge of system validation, testing and Agile methodologies
• Veeva Vault certifications

Pay range and compensation package

We offer a competitive salary plus a bonus and rewards package, including holidays, employee recognition awards, social events, a pension scheme, and hybrid working.

Equal Opportunity Statement

Pharmanovia is an equal-opportunity employer. Pharmanovia does not unlawfully discriminate against employees or applicants for employment based on an individual’s race, colour, religion, creed, sex, sexual orientation, gender identity or expression, national origin, genetic information, age, disability, marital status or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination. Pharmanovia will make reasonable accommodation for qualified individuals with known disabilities, in accordance with applicable law.