Regional Business Operation Executive, APAC

Based in Kuala Lumpur, Malaysia

Salary: Competitive + Benefits

If you are an experienced operations executive with strong communication skills, who can deal with managing multiple projects and priorities, and enjoys working with people across different countries and cultures, then we want to hear from you!

Join us to help improve peoples’ lives and make healthcare better for everyone!

About Pharmanovia:

Pharmanovia is a dynamic, fast-growing international pharmaceutical company with a portfolio of over 20 brands across more than 140 markets. Our mission is to improve patient health globally through the revitalisation of niche, tried-and-trusted medicines.

Since its inception in 2013, Pharmanovia has grown consistently year on year, focusing on delivering high-quality branded prescription medicines to patients, prescribers, and healthcare providers across the world. Our growth has enabled the company to reinvest in its products, brands, people, and to give back to its communities. A people business with a strong, supportive culture that encourages innovation and entrepreneurial spirit, our team comprises over 300 employees and 29 nationalities, operating from offices in the UK, Denmark, Netherlands, Switzerland, U.A.E., India, Singapore, Italy, and South Korea.

We are an agile and imaginative global specialty pharma business and a preferred partner for innovator pharma companies, instigating a paradigm shift in the life cycle management of iconic medicines. We seek to extensively engage with clinical communities to communicate product improvements and prioritise environmental, social, and governance considerations across the business and workforce.

Pharmanovia’s therapeutic areas include Cardiovascular, Oncology, Endocrinology and Neurology.

The role:

This is a varied and interesting role, working closely with Regional Business Manager, functional departments and commercial distribution partners. You will be responsible for driving business and operations excellence, reviewing and strengthening our systems and processes, as well as lead process improvement and derive solutions to improve demand planning and order fulfilment, ensuring high performance through all our commercial operations.

Responsibilities:

• Supporting the Regional Business Manager in day-to-day management and monitoring of demand planning, order fulfilment, business transition, other non-commercial operations
• Monitoring and reporting on partner inventory and risks associated with stock levels
• Supporting commercial distribution partner sales team to establish order resolution processes, to ensure effective closure of customer issues
• Ensuring company SOPs are followed and comply with legal, professional and ethical standards
• Demand planning and business onboarding activities, in coordination with regulatory and quality, and managing business partner relationships
• Ensuring change controls are started, executed, and closed in a timely manner

What we are looking for:

• A bachelor’s degree
• Minimum of three years’ working experience in logistics, healthcare, manufacturing or FMCG industry
• Strong knowledge in quality and continuous improvement tools
• Proven track record in documenting and communicating solutions to enhance efficiency
• Excellent analytical, interpersonal, negotiation, communication and presentation skills
• Strong planning and time management skills to effectively multi-task in a fast-paced environment
• Highly proficient in MS Word, Excel, Access and PowerPoint
• Knowledge of ISO, cGMP are distinct advantages

We offer a competitive salary and rewards package including holiday, health & wellbeing program, employee recognition awards, social events, pension scheme and hybrid working.

This is a full time, permanent position with an expected start date of April 2023.

By applying for this role, your details will be sent to Ortolan People, who are engaged to provide recruitment support in processing applications. We will endeavour to respond to all applicants within three working days. Occasionally for roles with a very high volume of applicants, this may not be possible.