Dubai, United Arab Emirates

Key Account Manager – Dubai

Dubai, United Arab Emirates

Full-time, permanent position

Salary: Competitive + Benefits + Bonus

If you are an agile, committed, and innovative pharmaceutical sales professional with experience in promotions and key account management, then we want to hear from you!

Join us to help improve peoples’ lives and make healthcare better for everyone!

Why Pharmanovia?

Pharmanovia is a dynamic, fast-growing international pharmaceutical company with a portfolio of over 20 brands across more than 160 markets. Our mission is to improve patient health globally through the revitalisation of niche, tried-and-trusted medicines.

 Our core behaviours are:

  • We act decisively but we never compromise on quality.
  • We keep our promises and do as we say.
  • We value our heritage and foster an entrepreneurial spirit.
  • We reinvest in our future – in our products, our brands and our people.
  • We give back to our communities.

Since its inception in 2013, Pharmanovia has grown consistently year on year, focusing on delivering high-quality branded prescription medicines to patients, prescribers, and healthcare providers across the world. Our growth has enabled the company to reinvest in its products, brands, people, and to give back to its communities. A people business with a strong, supportive culture that encourages innovation and entrepreneurial spirit, our team comprises over 300 employees and 29 nationalities, operating from offices in the UK, Denmark, Netherlands, Switzerland, U.A.E., India, Singapore, Italy, Spain, and South Korea.

We are an agile, committed, and innovative global specialty pharma business and a preferred partner for innovator pharma companies, instigating a paradigm shift in the life cycle management of iconic medicines. We seek to extensively engage with clinical communities to communicate product improvements and prioritise environmental, social, and governance considerations across the business and workforce.

Pharmanovia’s therapeutic areas include Cardiovascular, Oncology, Endocrinology and Neurology.

About the role:

Reporting directly to the Sales Manager UAE, as Key Account Manager you will be responsible for achieving sales budget in your targeted territory through the promotion of Pharmanovia products by establishing strong relations with health care professionals and communicating key brand marketing messages through daily calls, presentations, and scientific engagement.

The role requires an understanding of business dynamics and purchasing process within the account, building sustainable relationships, developing, and implementing specific plans to enhance market accessibility to achieve targeted revenues for the territory. You will ensure adherence of the Pharmanovia values and policies, and to local business conduct requirements and legislation.

Main responsibilities & duties:


  • Communicate key brand messages through daily calls to health care professionals, meetings, and scientific activities
  • Build sustainable relationships with health care professionals and key opinion leaders in the territory
  • Achieve sales force effectiveness KPIs in terms of call target, frequency, and coverage
  • Develop and maintain an up to date understanding of relevant therapy area including market trends, clinical data and practices, in addition to local and international guidelines
  • Provide accurate and comprehensive market feedback on competition

Key account management:

  • Develop an understanding of the key account’s business dynamics including purchasing process, formulary inclusion/listing and decision making
  • Develop and execute partnership strategies with key accounts, setting achievable short and long terms objectives including inclusions, optimising stock level, defining a specific value proposition per account
  • Establish tracking process for inventory, consumption, and sales orders per account


  • Provide timely business updates, reports, and performance reviews

About you:

Our ideal candidate will be an experienced professional with at least 2 years’ experience in a pharmaceutical sales role in UAE, including promotion and key account management.

  • Bachelor’s degree in pharmaceuticals
  • 2+ years of experience working in a customer-facing role, ideally in an organisation whose products are marketed and sold via agents and distributors
  • Good knowledge of local customer/accounts, including managing mature brands and introduction of products to local markets
  • Understanding of local healthcare environment
  • Excellent communication skills, both oral and written
  • Strong analytical, numerical, and strategic thinking skills
  • Proven negotiating skills, with the ability to construct a persuasive argument from a well-researched analytical understanding of data
  • Collaborative worker with strong interpersonal, motivational and influential skills
  • Ability to work in a fast, dynamic environment; drive, high energy, maturity, ability to work under pressure and deliver results
  • Strong personal management/leadership skills, including time management, workload prioritisation, responsiveness, multi-tasking and flexibility
  • Financial awareness, commercially astute and entrepreneurial
  • Excellent English language skills, both spoken and written

What we offer:

We offer a competitive salary plus bonus and rewards package including holiday, health & wellbeing program, employee recognition awards, social events, pension scheme and hybrid working.

By applying for this role, your details will be sent to Ortolan People, who are engaged to provide recruitment support in processing applications. We will endeavour to respond to all applicants within three working days. Occasionally for roles with a very high volume of applicants, this may not be possible.

Apply now and become part of our team

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